Privacy Policy

Effective Date: 30 May 2024

Welcome to Novel Academy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.

1. Information We Collect

Personal Information

When you register for an account, enroll in a course, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing information (e.g., credit card details)
  • Course preferences and feedback

Non-Personal Information

We may also collect non-personal information automatically as you interact with our website. This may include:

  • IP address
  • Browser type
  • Operating system
  • Pages visited on our site
  • Date and time of access


2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process your transactions
  • Communicate with you regarding your account and courses
  • Send promotional materials and updates (you can opt-out at any time)
  • Respond to your inquiries and provide customer support
  • Analyze website usage to enhance user experience
  • Comply with legal obligations


3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that help us operate our website and provide our services, such as payment processors and email service providers. These companies are bound by contractual obligations to keep your information confidential.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes, respond to claims, or protect the rights, property, or safety of Novel Academy, our users, or the public.


4. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.



7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after the changes take effect signifies your acceptance of the revised policy.



8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@mysnac.com
  • Address: Novel Academy, Near Cheema Chowk, Malerkolta Road, Khanna, Punjab - 141401

Thank you for choosing Novel Academy. We are dedicated to protecting your privacy and providing you with a secure learning environment.